I’ve been a very loyal customer, but after this experience I won’t be returning.
I’m honestly shocked at what was delivered. The food was covered in an excessive amount of spices…it looked like an entire container had been spilled into the bag. I could only manage to eat some of the chicken and a few chips after brushing off as much as I could. There was even a pile of loose spices sitting at the bottom of the bag.
I didn’t even bother calling to complain, as it’s clear there was no care taken in preparing this order. What I received is nowhere near acceptable.
A complete waste of money.
Response from the owner
Hi Seamus,
We’re really sorry to hear about your experience, especially as a loyal customer — this is not the standard we aim to deliver.
What you’ve described regarding the excessive spices and overall quality is very concerning, and we completely understand your frustration. This clearly wasn’t prepared or packaged with the care it should have been, and we sincerely apologize for that.
We’d really appreciate the chance to make this right. If you’re open to it, please reach out to us directly with your order details so we can investigate what went wrong and offer a proper resolution.
Thank you for bringing this to our attention — your feedback is important and will be used to improve our service.
Kind regards,
Management
M
Michael RocheApril 2026 · via Google
★★★★★
Nicest chipper in the Shankill and Bray area, fresh food reasonably priced and large portions, great value for money. But the icing on the cake for me is the fresh fish i.e Haddock and Hake delivered every Friday that is battered to order.. 10/10 for me
T
Thomas FaganMarch 2026 · via Google
★★★★★
Just got 2 bags of chips on the way home after shopping and my gawwwd they were delicious. They give a big big portion of chips which is lacking in most other chippers and the chips are probably the nicest chips I’ve tasted in years.
M
max byrneFebruary 2026 · via Google
★★★★★
Ordered a doner kebab chips were lovely however the meat in the kebab was cold and the pitta bread was cold none off it was even warm only chips so nothing to do with delivery was cold leaving premises won't order again
Response from the owner
Hi Max,
Thanks for your feedback—we really appreciate you taking the time to share your experience. We’re glad to hear you enjoyed the chips, but we’re sorry that the kebab meat and pitta arrived cold. That’s definitely not the standard we aim for, especially if it left our premises that way.
We’ll be addressing this with our kitchen team to make sure all items are served hot and ready to enjoy. If you’re open to it, we’d love the chance to make this right—please reach out to us directly so we can look into your order and put things right.
We hope you might consider giving us another try in the future.
M
Mustafa Mohammed (Mustaif)2019 · via Google
★★★★★
I loved it !
I took the smoked cod fish and chips. The chips were so fresh and tasty. The fish was cooked to perfection !
Will definitely come back to this place again.
Please note that this is only take-away restaurant.
Another good thing about this place is they open until late hours.
In the weekends they are open until about 2 a.m (check with them for exact opening hours)
Unfortunately they are not open at lunch time. They open at about 4 p.m I guess (it is Sunday today that i checked the opening time).
Overall, good food, good customer service.
Enjoy!
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